Your business is all about experiences. An exquisite flavour pairing. An unparalleled level of service. An unforgettable evening. Your customers come to you for a very specific reason: because you offer them an experience they can’t get anywhere else.
But before you get those customers through the door that very first time, your branding and design choices have to work just as hard as you do. They must communicate the essence of that experience at a glance.
NESS understands exactly what it takes to stand out in this business. Cookie-cutter design won’t cut it. This industry moves fast. You need to stay relevant. Your visual identity needs to be sharp and compelling. It needs to say something real.
A thoughtful, collaborative process, smart artistic direction, and a good sense of humour will get you there.
Background
A bonafide foodie with a passion for all the good things in life, Ness has been immersed in the world of food and hospitality since she was a teenager working as Silver Service waitress. Her early experiences at events such as Henley Regatta, Royal Ascot, the BAFTA Awards and SilverstoneF1 Grand Prix gave her a taste for the industry and an insider’s understanding of how it all works. Ness is an exciting Creative Director and commercially-minded Brand Consultant with more than 25 years of design experience. Working with ambitious brands and entrepreneurs who are used to putting their guests first, she offers a branding process based on the shared values of quality, service, and outstanding customer experience.
We are delighted to be associated with NESS & the work ethos & quality she produces. The most frustrating idea of working with design agencies is getting your ideas & operational requirements across to the designer, but with NESS she ‘gets it’ & ‘works with it’, which is a key attribute.
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Experience
An abiding love of design combined with an unwavering excitement about food and events allows Ness to bring clarity, vision, excitement and joy to each project. Her day-to-day is all about delivering outstanding design for the most prestigious clients in the hospitality world, including The Chelsea Flower Show and Hampton Court, sporting grounds such as Wembley FC, Leicester City, Fulham, Olympic Park, The Open Golf and the Rugby World Cup, to name a few.
